Everything You Need to Know

Everything you need to know about Banco

General Information

Banco Technology Ltd is a Nigerian fintech company specializing in payment collections through POS terminals. We aim to provide seamless payment solutions for businesses across Nigeria.

What services does Banco offer?

Who can use Banco's services?

How can I get a Banco POS terminal?

Using Banco POS Terminals

What payment methods are supported on Banco POS terminals?

Banco POS terminals support payments via debit cards (e.g., Mastercard, Visa, Verve), credit cards, and contactless payments like NFC.

How long does it take for payments to reflect in my account?

Can the POS terminal work without internet connectivity?

Costs and Fees

Are there any charges for using Banco POS terminals?

Yes, Banco charges a transaction fee on each payment processed.

What are the transaction fees?

Can the POS terminal work without internet connectivity?

Are there any hidden fees?

Technical Support

What should I do if my POS terminal malfunctions?

If your terminal experiences issues, contact our 24/7 customer support team for assistance. We offer on-site support and terminal replacement where necessary.

How do I update the software on my POS terminal?

Security

How secure are transactions on Banco POS terminals?

Our terminals comply with global security standards, including PCI DSS. All transactions are encrypted to protect customer and business data.

What happens in the case of a chargeback or dispute?

Getting Started

What documents do I need to register for a POS terminal?

You’ll need a valid business registration certificate (CAC), a means of identification, and a business account to register. Provided you are not registered, we can assist with CAC registration for a minimal fee.

How long does the onboarding process take?

Does Banco provide training on how to use the POS terminal?

Do I need to pay for the POS terminal?